AI automation services
20+
years of engineering
40+
experts in own AI & CV lab
50+
successful AI projects
AI automation is only as reliable as processes, data, systems, and decisions that make it work after integration. We begin with tasks and workflows worth reshaping and select the approach that sets to solve your problem, then prove it works, and take the solution from concept to production.
AI engineered for scenarios it will actually face
Where work gets stuck
Too much manual work
Data lost in records
Disconnected systems
Operational bottlenecks
More workload than capacity
Errors start going unnoticed
Business automation done right
From weeks
AI automation to cut the time and cost of handling customer support and power greater productivity.
AI automation services
AI consulting & strategy
We turn bold ideas into clear project roadmaps that reflect the reality of identified business needs.
Opportunity · feasibility · priorities · roadmap
AI engineering
We choose an approach that fits the challenge and build a workflow that solves everyday problems.
RPA · IPA · ML · CV · LLMs · GenAI
AI integration
We connect the solution to systems in place and make it work inside existing business processes.
APIs · pipelines · interoperability · orchestration
AI deployment
We take the solution from prototype to production and ensure it’s ready to handle real workloads.
Testing · rollout · monitoring · optimization
Marketing automation
Sales automation
Finance & accounting automation
Operations & administration automation
Customer experience
Regulatory compliance
Case studies
AI-based online shopping assistant
Industry: Retail
Manual tagging → LLM-powered workflows
An outdoor sports retailer was struggling to retain first-time customers who faced a slow product discovery. We developed an assistant – recommendations, comparisons, advanced categorization, conversational flow – that cuts manual effort for admins and reshapes user experience.
The results we achieved:
- 60% less manual effort
- A personalized user experience
- Higher conversion
- Longer sessions
AI analyst multi-agent system
Industry: IT & technology
Manual analysis → AI-powered analytics
A specialized consulting company was struggling to translate internal datasets into confident business insights. We developed a solution they use to convert natural-language questions into reliable, executive-ready answers, along with schema-aware reasoning and safeguards for controlled, data-backed analysis.
The results we achieved:
- From weeks to days on routines
- From ambiguity to clarity without risk
- All grounded in metadata
- No more wasted resources
AI-based online customer service
Industry: FinTech
Manual triage → AI-powered processing
A global payment provider was struggling with overflowing customer support and unwanted response times. We developed a system – intent recognition, case creation and routing, inquiry handling, human approval – that recognizes incoming requests across channels and automates eligible requests.
The results we achieved:
- An automated request classification
- An automated request fulfillment
- Salesforce integration
- Microservice architecture
AI automating R&D research
Industry: BioTech
Manual review → AI-powered discovery
An agricultural biotech company spent days on searching messy records for insights to guide new formulations. We built a solution that helps to structure the scattered internal reports and put it behind a clean knowledge base to help trace relationships between ingredients, microbes, metabolites, and effects.
The results we achieved:
- 50-60% faster literature reviews
- 2-3x more viable hypotheses
Feedback from our client — 5.0 rating on Clutch
They understood our needs, and even if we didn’t know what we were looking for, they would help us clarify and figure it out. We would give ideas, and they translated them to their engineers effectively. They were able to turn those ideas into something tangible that we could use.
How we do it
We identify where automation can deliver the most.
We select the technology that fits the challenge.
We test our assumptions with measurable success criteria.
We build a solution that fits existing processes.
We test its reliability and move to production.
We track the performance and refine if needed.
Why us
An expertise that can’t be faked
40+ experts in math and physics who manage one of the biggest R&D labs in Europe and bold AI & CV projects – our staff can tackle the challenges most vendors can’t handle.
Science at the core
Scientific rigor and engineering – 86% of us hold MS degrees in engineering, 33% are ISTQB-certified specialists – are our main differentiators.
Business value over hype
We recommend RPA or IPA technology, ML, CV, LLMs, GenAI, or custom AI agents – sometimes none of that – after understanding the exact business need, not because something’s trending.
Not just a pilot
We plan for production – evaluation, integration, security, ownership – right from day one, not down the line.
AI automation starts here
Messy process? Faster failure.
Good demo isn’t delivery.
The right AI tools.
What meets your needs?
Hyperautomation solutions
for complex end-to-end workflows that span across teams, data, systems, and bots.
Hear from our clients
We had them on R&D projects we didn’t know how to move forward with. They not only created the work, it will be included in our patents. Abto turned our ideas into something tangible that we could use. We were so happy with their work that we decided to expand.
We rely a great deal on the IT services and expertise we receive from Abto. For us, it is one of our success factors to rely on a partner with a professional approach like Abto to be successful in our market segments.
Abto Software meets the client’s expectations, and their end clients are satisfied with Abto Software’s work. They’ve established a personal relationship with the client that helps them resolve issues quickly. They maintain close communication with the client through Slack and in-person meetings.
We started to build a dedicated team in Lviv together with Abto Software 3 years ago. As a product vendor, we rely on resources that can build up knowledge about our products long-term. Abto was able to provide us with these services.
Abto Software specialists developed a huge and extremely flexible SharePoint Client App for a Swiss customer providing various IT services, including the development of software based on SharePoint and its extensions.
CLUTCH Our partnerships and awards
FAQ
We start with goals, not the technology stack:
- Robotic process automation bots to automate repetitive work
- Hyperautomation integration to connect multiple technologies
- Machine learning to identify common patterns and support data-driven decisions
- Computer vision to interpret visual information from images and videos
- LLMs and GenAI combined to handle context-heavy tasks
- Or traditional workflow automation
Work with a trusted AI automation company considering your specific business goals, not forcing AI everywhere.
We handle the integration by using different approaches:
- APIs, connectors – for seamless data exchange and automatic event triggers
- Middleware, orchestration – for coordination across systems
- Data pipelines – for synchronization across systems
- Event-driven integrations – for response to events (new orders, customer requests)
Work with an experienced AI automation agency with the skills to master each one of those.
We assess your processes by considering business impact, repetition, complexity, data availability, and more: the simple high-volume tasks are good starting points, but tricky, multi-step workflows might bring greater value. We prioritize the processes with best business outcomes like reducing the effort and increasing the capacity.
That’s where an initiative either fails or succeeds.
We establish a baseline before integrating the solution and compare this baseline to results after deployment. The metrics might differ from scenario to scenario: processing time, hours saved, error rates, response times, and many other factors that carry sensible weight.
A dashboard can provide a summary of these and make it easier to demonstrate business value.
We assess your systems and include applicable measures (encryption, validation, access control, audit logging) and meet strict requirements to ensure regulatory compliance (HIPAA, GDPR, and other industry standards). We always make sure to consider data protection from the very beginning, not as an afterthought.
We build AI systems you can rely on.
We monitor the performance and achieved business results (latency, failures, operating cost, completion rates). We can also detect any changes over time and use these insights to refine the solution.
We keep AI models as reliable as possible.
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