Dedicated team management process: the basics
Dedicated software development teams become highly efficient under certain conditions. This approach allows teams to align closely with the customer’s methodologies, practices, and culture. When you use a dedicated team, you get a setup similar to on-site personnel. The team focuses on building a cohesive unit, monitoring progress, and managing expectations and risks.
A software outsourcing provider, such as a dedicated software development company, helps in this process. Offshore team extension integrates seamlessly with your existing team, ensuring that the project meets specific requirements. This setup supports effective management by project managers, who oversee the development process and coordinate with the team.
Outsource software development can be particularly beneficial for complex projects that require specialized software engineers or app developers. The outsourcing company handles the hiring process, allowing you to focus on your core business while they manage the software solution development.
By choosing the right dedicated team and IT outsourcing approach, you ensure that your project benefits from expertise, reduces risks, and aligns well with your business objectives.
In this article we’ll bring light to some major dedicated team management process issues.
Dedicated team establishment
The most important issue in the process of building a dedicated team is vendor’s ability to match customer’s requirements including technological expertise level and cultural compatibility. It’s necessary to select a professional IT outsourcing team able to accomplish the following activities:
- Take care of all recruitment issues, such as search for the specialists with appropriate qualification and primary selection of candidates
- Conducting interviews with the candidates and organizing interview sessions in case customer wants to take part in the personnel selection process
- All the legal activities connected with personnel employment
- Specialist’s acquisition
- Personnel rotation
- Organizing regular employees’ training and certification programs for improvement of the employees’ professional level
- Administrative activities: providing office space for the employees, building infrastructure, etc.
- Conducting all the specific trainings connected with project environment and technologies
- Mitigating risks connected with team stability.
Management activities carried out by customer
Customers as a rule keep control on IT costs and the overall task accomplishment process while the provider is responsible for more detailed analysis and distribution of work. Customer is usually involved in the following team management activities:
- dedicated team structure definition
- definition of the required experience and skills of the team members
- service operation conditions definition
- elaboration of the security requirements for the offshore team
- controlling the detailed project report progress.
Managing the team by service provider
Service provider’s main objective is to accomplish multisided and thorough control of the dedicated IT outsourcing team efficiency and stability. Vendor is responsible for proper motivation of the team members and increasing loyalty level inside the team. Below we present the main issues your software outsourcing provider is expected to take care of:
- Permanent risk management that embraces monitoring of the team’s stability and localizing all the emerging problems inside the team
- Management of changes in the team include necessary personnel rotations and actions connected with team growth
- Activities connected with operational management include staff, infrastructure and communication management activities.
Summing up
Managing an offshore team requires careful effort and a clear division of management responsibilities between the customer and the vendor.
The customer handles the overall operation of the team. This includes setting broad goals and ensuring that the team aligns with the business’s strategic objectives. The customer also manages high-level coordination and communication with the vendor.
On the other hand, the vendor oversees the day-to-day activities of the team. This involves distributing tasks among team members, evaluating performance, and handling regular reporting. The vendor’s responsibilities include managing the dedicated team’s workflow, addressing any issues that arise, and ensuring that the team adheres to the agreed methodologies and practices.
Effective management of an offshore team relies on both parties working together. The customer ensures alignment with business goals, while the vendor focuses on operational efficiency and team productivity.
