NLU
In section:
AI automated customer support: benefits, challenges & tools
AI customer support automation can handle 30% of all requests without wasting work hours. Why hire more people?
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Introducing AI Chatbots in FinTech Industry
We analyze chatbot expansion for the last 4 years, investigate chatbot applications in fintech, describe main approaches to chatbot development in banking and finance, and explain the challenges of bu
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Intent recognition: the best chatbot framework
Read analyses of chatbot frameworks: supervised Rasa framework, general text classification models, DeepPavlov, and SF-ID-Network-For-NLU.
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Chatbot ecosystem: AI-powered communication
This article reveals principles, technologies and components of the chatbot ecosystem needed to build an excellent multi-channel solution.
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