Abto Software developed an Energy management software for registering, storing and processing information from electricity meters.
Our customer, a leading supplier of electricity on the Irish market, is using a specialized system for registration of Electricity Meters Points at all kinds of premises, either personal residences or business premises.
Over 2 mln Meter Point Reference Numbers ( MPRN) and related data were imported and processed in the configured Dynamics CRM system. Our team also created a number of plug-ins to generate XML messages in order to merge and interoperate with the existing registration system.
Team and Technologies
The highly professional development team consisting 2 C# .NET software developers, a tester and a PM has been working on the project for 4 years and successfully realized Time and Materials engagement model.
The technologies they applied include MS Dynamics CRM Online 2011-2016, Jscript, Bing Maps, C#, .NET 4.5, ASP.NET MVC, Web API, MS SQL 2012, XML, Simplify, Nuapay, Seal, PHP.
This comprehensive system was developed for the purpose of managing and flawless interaction between customers and sales executives consequently engaging payment data, messaging, reporting, etc.
Key features of the Energy management software :
- Managing and processing sales in real time
- Extensive customization within Dynamics CRM
- Reporting on various marketing aspects
- Communication with the regulator in a real-time mode
- Providing data for the support team for tracking customer’s issues
- Managing all meter installations
- Tracking all incoming payments
- Tracking all meter readings
- Automatic customer statement
- Creating reports for the regulator, management and sales teams
While designing and developing Energy management software containing an ample number of tools for enhancing sales excellence and customers’ comfort. our developers successfully solved all the challenges they faced in the process:
- Minimized inefficiency of sales by introducing tools for organizational procedures
- Developed tools to provide exhaustive customer data
- Built a solid solution for meaningful report management
- Set up a real-time communication with a regulator
- Improved the effectiveness of meter installations, meter readings tracking, and creation of customer statements
Our Energy management software helps to control electricity usage and billing for electricity supplier company more efficiently. The processes like tracking payment from multiple sources, sales monitoring and reporting are handled via Microsoft Dynamics CRM Online web interface.
Benefits of the developed Energy management software:
- Efficient sales and payment processes
- Thorough customized reporting
- Accessible centralised information
- Controlled regulatory compliance
Our customer also benefits from automated communication with existing registration system via set of services and custom CRM plugins. Web API for retrieving data by external applications takes the usability of the system to a new level.
Moreover, the system supports generation of 30k annual statement reports and daily status reports as well as all types of notifications, SMS/Email sending. The development of Web API for iPhone and Android applications is another asset for our customer in terms cost and time efficiency.
Abto Software development team delivered Energy management software that not just met our customers’ expectations but also contributed to customer service and sales processes improvement.